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About Us

Dr Durant provides a personal care experience in a small private practice setting in Williston Vermont.  She and her team look forward to meeting you and helping you get back to using your hands the way you were meant to.

Our Services

Diagnosis, nonsurgical and surgical treatment of conditions of the hand, wrist, and elbow

Office Visits

You will meet Dr Durant and her team. After an exam and discussion, you and Dr Durant will choose the option for treatment that suits you best

Diagnostic Imaging

If appropriate for your care, Lakeshore Hand Surgery has a digital X-ray machine in the office to take plain radiographs. You can see the images immediately. Dr Durant will review them with you. The machine emits a tiny fraction of the radiation of traditional Xray units.

Fracture Care

We offer both non-operative and operative fracture care. Fiberglass casts in a variety of colors are made in the office. We can follow the fracture healing with X-rays done in the office at your visits

Surgical Procedures

Dr Durant's most commonly performed surgeries are: Carpal Tunnel Release Trigger Finger Release Ganglion Cyst Removal Wrist tendonitis surgery Arthritis Surgery Fracture Surgery Repair of Tendons

Therapeutic Injections

Painful joints and tendons are often inflamed. Corticosteroids ("cortisone" or "steroids") are powerful medications to treat inflammation and they are often given as injections. They can also be used to treat carpal tunnel syndrome. Dr Durant often uses the in office X-ray machine to guide the injection needle, making the procedure more comfortable. (link to what to expect after injections)

Splints and Braces

We offer a small supply of durable medical equipment (DME) in the office. We work with the independent vendor, Surgicare, to have these braces or splints available to you at the time of your visit. We can also order them for you if they are not in stock. Surgicare bills your insurance company directly for the equipment (link to Surgicare)

Dupuytren's Contracture

Dr Durant provides nonsurgical treatment of Dupuytren's contracture. Treatment consists of injection of a medication called Xiaflex in the office. Then an office visit 2 days later, the contracture is released. factsonhand.com

Our Team

At Lakeshore Hand Surgery, our experienced team greets you with a smile. A member of the team is always available to you by phone, even on days when our office is closed. Collectively, we have decades of experience serving patients' needs

Denise Durant, MD

Physician & Practice Owner

Cynthia Critchlow, CAPPM

Practice Administrator

Cammie Kumetz

Certified Orthopaedic Assistant

Marcy Johnstone

Billing Specialist

FAQs

Let us answer some of the most frequently asked questions about Lakeshore Hand Surgery

What can I expect from my office appointment?

Dr Durant uses her time in the office with you to learn about your symptoms and the history of the problem.  An exam will be performed.  If it is thought that X-rays would be helpful in making a diagnosis, those will be performed.

You and Dr Durant can then discuss options for treatment and determine what you think is best for you.  Options may include medications, a prescription for therapy, an injection, splinting or bracing, or surgical options

When is the "right time" to have surgery?

There is no one-size-fits-all answer for deciding when to have surgery at your visit with Dr. Durrant the 2 view can discuss options and decide when surgery is the most appropriate next step key considerations include the amount of pain here in, if there is decreased mobility, and whether the injury or condition is affecting her quality of life.

If I have surgery, how long is the recovery?

Every patient and every surgery is a bit different. Dr. Durant will discuss this with you at your consultation in the office. This will include information about bandages, splints, casts, or braces, after surgery “do’s and don’ts” and any need for postoperative pain medication. You will also get detailed printed discharge instructions from Dr. Durant after your surgery to take home with you.

If after your surgery, you have any questions at all, call the office at any time and someone will be able to help you.

If surgery is indicated, how will my insurance company know?

Our Medical Office Assistant will contact your insurance company to inquire if prior authorization is required and will obtain any necessary prior authorization

If I have a surgical procedure, where will it be performed?

Dr Durant currently performs surgical procedures at the Green Mountain Surgery Center in Colchester two days per week.  This is a new multi-specialty outpatient surgery center with state of the art equipment and a talented, experienced staff.  It is independent of any of the local hospitals, physician owned and invested. https://www.greenmountainsurgery.com/

Dr Durant also has surgical staff privileges at Northwestern Medical Center in St Albans.  If there is a chance of an overnight stay in the hospital, your surgery would be performed here.  If the St Albans location is more convenient for you, your surgery could also be scheduled here.

Dr Durant does not provide services at the University of Vermont Medical Center.

Dr Durant DOES NOT perform SURGICAL procedures in the office.  Office procedures are limited to injections

Do I need a referral from my primary care provider to make an appointment?

Please check with your insurance company to see f a referral from your primary care provider is required by your plan

What insurance plans do you accept?

Lakeshore Hand Surgery has agreements with most major insurance plans. To verify that Lakeshore Hand Surgery is a provider with your insurance plan, please call us. To verify your specific individual benefits, we highly recommend you call your insurance carrier directly.

If Dr. Durant is not a provider with your insurance company, but you want to see us, check if your insurance company provides for Out of Network benefits. “Out of Network” means the insured is responsible for their deductible and percentage of the total amount for services rendered this amount is due at the time of your service, however, Lakeshore hand surgery will file the paperwork with your insurance company on your behalf for a speedy reimbursement to you.

What forms of payment do you accept?

We except cash, checks, credit cards (MasterCard, Visa, Discover, American Express) and Health Savings Debit Cards. We also offer an extended payment plan option via Care Credit for approved patients

What is the Office NO SHOW policy?

We understand that from time to time unforseen circumstances arise.  If you are unable to keep your appointment, please call us as soon as possible.  If you miss your appointment and do not call to cancel or reschedule, additional fees may apply.

What is an independent or private practice?

Typically,  doctors form an independent practice because they want to take care of you in the way they believe is best, without a large health care system dictating to them what they can and cannot do for their patients. Importantly, know that Lakeshore Hand Surgery can refer you to any doctor or hospital for testing or treatments, regardless of their affiliation.

We take great pride in giving you individualized care and choosing what is best for you. Studies show that independent practice physicians provide excellent quality care at a lower price for you!  Learn more at Health First, the independent practice association in Vermont.

Contact Us

Feel free to contact us at anytime for more information about our location, the services we offer or to schedule an appointment

120 Zephyr Rd,
Williston, VT 05495

Open: Monday-Thursday 8:30am-4:30pm; Closed Friday, but our phone lines are open

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